How long is your waitlist?

We’re careful about how much we take on so we can give you our absolute best. Our waitlist is about 3 - 6 months long.


 

Curated toy and gear lending for families who invest in experiences before things.

A toy library works exactly how you might think: members browse through our catalogue and reserve the top items on their wish list. A box is lovingly packed before it’s ready for pick up at one of four home-based locations across the city. When it’s time to refresh playtime, members pack up their items for another child to enjoy, and exchange them for whatever catches their eye.


Are your toys targeted towards a specific age range?

Most of our catalogue is geared towards children 6 months to 5 years old. There’s a handful of S.T.E.M. items available for children 7-12 years old, and we’re working on expanding, according to demand.

We even have board games for the whole family to enjoy!


How many items can I borrow?

A membership covers five items within your possession at once, with unlimited renewals and exchanges every three weeks as long as your membership is valid and no one else has reserved the items.


Can memberships be paused?

No, memberships cannot be paused.


What are the membership fees?

One month - $55
Three months - $150 ($50 a month)
Six months - $270 ($45 a month)

Memberships are paid upfront. This covers a new box of toys every three weeks for as long as your membership is valid.


What happens if we lose or break a toy?

Stuff happens and we can recommend certain brands for children who like to play rough!

We strongly recommend designating a corner or shelf in your home for our items. When you check out an item, we will count or weigh it with you, and we’ll do the same when you return it. We offer two options should you ever lose an item that you’ve checked out:

  1.  Buy the identical item and bring it in as a replacement.

  2.  Pay the “love it or lose it” price for the item (the retail cost of the item less 10%)

If you lose a piece of an item and the item is still functional without it, we will charge a small replacement fee at our discretion. If the missing part renders the item incomplete and the item can no longer be used, we will treat it as a broken toy, giving you the two replacement options above.


Do you purchase pre-loved toys?

Yes! Browse our inventory sneak peek to get an idea of the toys we stock in our catalogue. Please email emily@calgarytoylibrary.com to discuss your offering and get a list of our preferred manufacturers.


What is your cleaning policy?

Our cleaning motto is that we never lend what we wouldn’t borrow for our own children. Our cleaning policy is available here.


Who can I contact for more information?

Feel free to DM on our Instagram page, or email emily@calgarytoylibrary.com